Terms of Service
Upon selecting a Mint Design plan (Mint at a base rate of $99 or Mint+ at a base rate of $199) and agreeing to the outlined project scope, you will be invoiced for the total project fee. This invoice must be settled in full before any design or development work begins. By remitting payment, you formally acknowledge and accept the specified scope of work, timelines, and Terms of Service.
To accommodate various client needs, Mint Design has partnered with Stripe to process all online payments securely and efficiently. For clients who prefer an in-person payment option, we provide a Square point-of-sale solution. All transactions are subject to Stripe’s or Square’s applicable terms and conditions. Please note that any additional transaction fees charged by these payment processors are your responsibility unless otherwise agreed upon in writing.
Mint Plan:
Scope: 1-page website
Revisions: Up to 3 revisions
Turnaround: Estimated 7–14 days
Support: Basic after-sales support (limited troubleshooting for minor text/image changes)
Mint+ Plan:
Scope: Up to 3 pages
Revisions: Up to 5 revisions
Turnaround: Estimated 14–21 days
Support: Full after-sales support (includes troubleshooting, minor layout adjustments, and guidance on site usage)
Each plan’s deliverables and limitations are clearly outlined before project commencement. If additional pages, design elements, or functionalities are requested beyond the plan’s scope, a separate invoice will be issued for those extras.
Mint Design provides an iterative design process to ensure you are satisfied with the final product. The Mint plan comes with up to three (3) revisions, while the Mint+ plan comes with up to five (5) revisions. A “revision” typically covers moderate alterations to layout, text, or imagery on existing pages. Revisions that fundamentally alter the initial scope (e.g., adding new pages, extensive content creation, or plugin integrations) may be treated as separate work, incurring additional fees. We will always discuss and agree on such costs before proceeding.
In alignment with Australian Consumer Law (ACCC), Mint Design will provide remedies if the services supplied fail to meet consumer guarantees (e.g., if we fail to deliver the service within a reasonable time or the delivered product is substantially different from what was agreed). However, if the scope of work has been agreed upon, development has commenced, and the deliverables are on track with the approved scope, refunds are generally not offered simply due to a change of mind. If extenuating circumstances arise, please contact us to discuss potential remedies or partial refunds in good faith.
We strive to adhere to our estimated turnaround times to deliver projects as efficiently as possible. Your timely feedback, provision of materials (e.g., logo files, text, images), and communication are essential to meeting these timelines. Any delays in providing necessary content or approvals can result in an extension of the project schedule. Mint Design is not liable for delays outside our control, such as hosting issues or third-party content delays, but we will always communicate promptly about any potential changes to the delivery schedule.
Upon completion and handover of your website, we provide after-sales support to ensure everything functions smoothly. For Mint clients, basic support covers minor text or image adjustments for a short period post-launch. Mint+ clients receive more extensive support, including assistance with layout tweaks and ongoing guidance in managing site content. Should you require support beyond your plan’s scope—such as major design overhauls, new features, or substantial site updates—those may be billed at our current hourly or project rates.
Mint Design is committed to conducting our services in compliance with the Competition and Consumer Act 2010 and the requirements set by the Australian Competition & Consumer Commission (ACCC). This includes abiding by fair trading principles, ensuring our services are rendered with due care and skill, and providing remedies in accordance with the Australian Consumer Law if our services fail to meet the statutory consumer guarantees. If any provision of these Terms conflicts with Australian Consumer Law, that provision will be deemed modified to comply with the law without affecting the remaining clauses.
All intellectual property rights to content (images, text, etc.) you supply remain with you. Upon full payment of your invoice, Mint Design grants you a non-exclusive, perpetual license to use, display, and modify the final delivered website for personal or commercial purposes. We reserve the right to display the delivered work in our portfolio unless you explicitly request otherwise in writing. Any third-party materials used (e.g., stock images, licensed fonts) are subject to their respective license terms, which will be communicated to you if applicable.
While Mint Design takes every reasonable measure to ensure a high-quality and secure final product, we are not responsible for any direct, indirect, or incidental losses or damages due to circumstances beyond our control (such as hosting downtime, third-party software malfunctions, or force majeure). We also cannot be held liable for any losses resulting from unauthorized modification, misuse, or mismanagement of your website post-launch. Should you encounter issues, we recommend contacting us promptly for assistance at support@getminted.cc
Initiating any project or work request with Mint Design constitutes your acceptance of these Terms of Service and any relevant addendums provided to you in writing. If you have questions regarding any clause or require clarifications, please contact us prior to making any payment or commencing work.
These Terms of Service are intended to clarify our mutual obligations and help ensure a transparent working relationship. If at any time a particular circumstance falls outside the scope of these clauses, or if you need additional guidance, please reach out and we will address any concerns promptly and in line with Australian Consumer Law.